Document a method you already own and give the sector something to learn from — free under Creative Commons, or licensed on your terms.
Private Practice: not shared with the sector. We document your program for your own staff and partners, and you control who sees it.
The practice is good. The documentation isn’t. That’s a problem for your team as well as your funders.
When a senior practitioner leaves, years of experience leave with them. New staff start from scratch.
Old PDFs no one reads, email threads, supervision notes, informal chats. The knowledge exists, but no one can find it reliably.
Different staff deliver the practice in different ways, so quality, outcomes and risks vary, especially for edge cases.
Someone, somewhere, has already solved this problem. Without a documented practice to point to, every team starts from a blank page.
A new starter, a curious partner, a practitioner learning a method — each one asks a question that has already been answered, just not anywhere they can find it.
It's hard to show funders or Executives how results were achieved or give them confidence the program can be delivered consistently.
ShareCraft captures how your team works, keeps it current, and gets it into everyone’s hands, without the time documentation usually takes. We do the heavy lifting with you.
An interactive handbook, organised into Foundations, Practice, Quality and Operations. Every page links to the resources behind it, filters to a person's role, allows for staff discussion, and exports to PDF when they need it on paper.
Walk the client journey stage by stage. Each task connects to the outcome it drives, so the work stays purposeful and quality stays consistent across the team.
Senior practitioners log real cases and edge situations against the relevant phase. New workers learn from peers, see how different client needs are handled, and stop reinventing the wheel. A rich, ever-expanding collection of implicit and applied knowledge.
Every part of the service model, connected, current and accessible
Service model and program logic laid out clearly, so anyone can grasp how the program works at a glance, from need to service to outcomes.
Everything linked in one place and secure, kept current as your practice evolves. Get alignment across all roles including frontline, executives, finance, HR, quality and even strategic partners.
Detailed, practical guidance for every task, usable and printable as checklists and quick-reference cards, video learning and linked Cases.
Practitioners record nuanced cases and edge situations, building shared judgement across the whole team.
Staff filter tasks by their role and program stage and see only what is relevant to them. You can even capture Participant tasks & expectations.
See how the work connects to your outcomes, so practice stays purposeful and easy to evidence for funders.
Alliances and Communities of Practice can use ShareCraft Communities to share knowledge, run events and solve problems together.
